Can cut through the clutter and understand the problem

Don't BlackBox the inherent assumptions while building a hypothesis

<aside> 💡 If you understand the need-gap well, you'll be able to iteratively improve your solutions

</aside>

<aside> 💡 The Crux. You live by it. If you're dying by it, you know where the remedy could be.

</aside>

Are data-driven but appreciate the value of intuitive thinking

Work backwards - from the customer towards the solution

<aside> 💡 First-principles thinking will save you when you don't have or can't rely on data

</aside>

<aside> 💡 This requires digging into those customer escalations. Pick up the phone, fire up that mail.

</aside>

Are Process Driven but be flexible to tweak the processes with changing dynamics

Can Prioritize, Prioritize and Prioritize

<aside> 💡 Without set processes, you'll be lost dealign with myriad teams and your customers

</aside>

<aside> 💡 Give pre-reads before meetings. Time-Box. Ruthlessly cull the unimportant.

</aside>

Think and Build Iteratively

Don't succumb to stakeholder pressure

<aside> 💡 Start Small. Scale Iteratively. Keep Testing your hypothesis.

</aside>

<aside> 💡 Hardest but the most important. Trust those processes.

</aside>

Move On quickly

Love trying new products

<aside> 💡 Whether in failure or success. Both Guilt and Complacency are killers.

</aside>

Never loses sight of the North Star Metric

<aside> 💡 Keep NSM at the forefront of all things you do. They can change as you move along.

</aside>

<aside> 💡 You don't know it all. You keep learning from the best.

</aside>

Knows it's all about Impact

<aside> 💡 Launching feature after feature can be vain. Impact on NSM trumps everything.

</aside>